NICHE OS / NICHE CRM – PRIVACY POLICY

Effective Date: 01/01/2026

IMPORTANT – PLEASE READ CAREFULLY

This Privacy Policy explains how Niche Solutions LLC ("Provider," "we," "us," or "our") collects, uses, discloses, and protects information obtained through our websites, software platforms, and related services (collectively, the "Website" and "Services").

By accessing or using the Website or Services, you acknowledge and agree to this Privacy Policy.

If you do not agree, you are not authorized to use the Website or Services.

1. INFORMATION WE COLLECT

We may collect the following categories of information: A. Information You Provide Directly
  • Name, email address, phone number
  • Business name and business contact details
  • Account credentials and profile information
  • Billing and payment information (processed via third-party processors)
  • Communications, support requests, feedback, or submissions
  • Testimonials, reviews, or content you voluntarily submit
B. Information Collected Automatically When you access the Website or Services, we may automatically collect:
  • IP address, device type, browser type
  • Usage data, log files, access times, pages viewed
  • Cookies, pixels, and similar tracking technologies
  • Referring URLs and interaction data
C. Data Accessed Through Services (Including Niche Data) If you access datasets or CRM tools:
  • We may display or process third-party or public data
  • Such data may be incomplete, inaccurate, delayed, or outdated
  • Provider does not independently verify all data sources

2. HOW WE USE INFORMATION

We use collected information to:
  • Provide, operate, and maintain the Website and Services
  • Create and manage user accounts
  • Deliver CRM, data, training, and community features
  • Process payments and subscriptions
  • Communicate regarding accounts, updates, or support
  • Improve functionality, performance, and user experience
  • Enforce our Terms of Use and protect against misuse
  • Comply with legal obligations
We do not sell personal information.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
  • Enable essential site functionality
  • Analyze usage and performance
  • Improve marketing and advertising effectiveness
You may disable cookies through your browser settings, but some features may not function properly.

4. INFORMATION SHARING & DISCLOSURE

We may share information with:
  • Service providers and vendors (hosting, analytics, payment processing, support tools)
  • Third-party platforms integrated into our Services (e.g., CRM infrastructure)
  • Legal authorities when required by law or legal process
  • Successors in connection with a merger, sale, or asset transfer
We do not share personal information for third-party direct marketing purposes.

5. THIRD-PARTY SERVICES & PLATFORMS

Our Services may rely on or integrate with third-party platforms (including CRM and data providers). Provider does not control and is not responsible for:
  • Third-party privacy practices
  • Data handling by external platforms
  • Outages, changes, or suspensions by third parties
Your use of third-party services is governed by their own policies.

6. DATA ACCURACY & NO RELIANCE

You acknowledge that:
  • Data accessed through the Services may be inaccurate or incomplete
  • Information is provided for informational and operational purposes only
  • You are solely responsible for verifying data before use
  • Provider does not provide legal, financial, or compliance advice

7. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However:
  • No system is 100% secure
  • We cannot guarantee absolute security
  • You use the Website and Services at your own risk

8. DATA RETENTION

We retain information only as long as reasonably necessary to:
  • Provide Services
  • Fulfill contractual and legal obligations
  • Resolve disputes
  • Enforce agreements
Retention periods may vary depending on data type and purpose.

9. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:
  • Access or update your information
  • Request deletion of personal information
  • Opt out of certain communications
Requests may be subject to verification and legal limitations.

10. BUSINESS USERS & COMPLIANCE RESPONSIBILITY

Our Services are intended for business use. You are solely responsible for:
  • Compliance with privacy, marketing, and consumer protection laws
  • Proper use of any data accessed through the Services
  • Obtaining required consents for communications or outreach

11. CHILDREN'S PRIVACY

The Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time by posting an updated version on the Website. Continued use after changes constitutes acceptance.

13. CONTACT

For questions regarding this Privacy Policy, contact:
Niche Solutions LLC
Email: info@nichesolutions.ai
Business Address: 3620 Arrowhead Avenue, Independence, MO 64057